Receive Feedback in a Way That Builds Confidence and Growth
Receiving feedback can feel uncomfortable or personal, and it’s easy to react defensively. Yet one of the most powerful things a leader or teammate can do is stay open, curious, and receptive. It strengthens trust, supports psychological safety, and is essential for a strong culture of accountability.
In this session, Jeff Smith will guide you through how to receive feedback in a way that builds confidence, deepens connection, and supports your growth. You’ll learn how to maintain composure, reduce reactivity, and explore feedback from a place of curiosity. We’ll also cover how to use the 3-Story Feedback model in reverse, giving you a practical structure to understand the other person’s story and co-create a better future.
You’ll leave this session with tools to:
- Receive feedback without defensiveness
- Ask clarifying questions that deepen understanding
- Build resilience and confidence as a leader
- Strengthen team culture through openness and trust
This session is part of a four-part series. Each session stands on its own, but together they provide a complete framework for building a team that communicates clearly, executes consistently, and thrives on accountability.
Pricing & Series Details
$149 per session
Full 4-session series: $449
Culture of Accountability - Public Class Series
You can attend this session on its own, or join the full 4-session series for the complete framework.
Set Clear Expectation
Authentic Recognition
Developmental Feedback
Receiving Feedback
CA$449
CA$149
About the Host
Jeff Smith is the founder and CEO of SupportingLines Institute and a master-level executive coach. He works with leaders to build accountable, high-performing teams through clear expectations, constructive feedback, and authentic recognition.